Ensuring the Safety of Your Funds
By using a strict process of identification, bithandel.com´s Compliance Department ensures that its clients’ funds are protected. This department is responsible for preventing all types of fraud, including strangers registering with clients’ account details, and making sure that accounts are not funded by sources of crime or money laundering.
For that purpose, bithandel.com´s clients will have to complete an Economic Profile questionnaire. The next step will be to provide relevant documents (as referred to below). Your trading account will be verified upon completion.
To verify your trading account, the following documents are necessary:
1. Color copy of a valid government issued photo I.D., front and back (i.e. Identification Card/Driver’s License/Passport).
2. Color copy of a utility bill up to six months old, showing the individual’s name and address (i.e. Water/Gas/Electricity/Telecommunications bill/Bank/CC Statement, etc.).
An alternative is a copy of any of the following documents, which must not be older than six months:
• Tax statements or local authority tax bill
• Government issued proof of address
Should sending a valid copy of such bill or statement be impossible, a notarized document stating the individual’s name and current address, can act as a replacement.
What File Formats are Accepted?
Documents submitted for verification can be in any of the following formats: JPG, JPEG, GIF, BMP, PNG, and PDF.
How to Submit Documents?
bithandel.com document submission system can easily be found in the “My Account” webpage when logged in. Another option is to simply click here* and directly submit the relevant documents. (*click goes to Verification if logged in)
For any further assistance, please contact the Customer Support Department by email at firstname.lastname@example.org, by calling phone number, or via Live Chat.
*This link will only work if you are logged in to your account